Hi there! This website, www.victoriapirini.com, is owned and operated by Victoria Pirini ABN: 33 602 884 145. If you have any questions or need further information, please contact: 

Victoria Pirini

St Helens 7216

Tasmania

vickipirini@gmail.com

This document sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read them, as they set out your important rights and obligations and I care about making sure we both know where we stand. 

When you visit this website, use my services or purchase my products you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from me.

These terms may be changed or modified from time to time. Please check back regularly to ensure you are aware of any changes.

All products and services advertised on this website are offered in compliance with Australian Consumer Law.

Website Content Disclaimer

On this website you will find blog posts, guides, instructions and light language transmissions. This information is provided solely for your education and personal development and to help you to understand the work that I do and how I produce my work.

Content Policy

I take lots of care to provide valuable information but I cannot be responsible for the use that you make of that information. 

Please be aware that the generalised information I provide is not a substitute for specialist advice tailored to your individual circumstances. 

There is no professional relationship formed between us unless you explicitly choose to work with me by purchasing my services or products. 

Any testimonials and promised results I may display on this website are based on my experience and those of my previous clients. They are not guarantees that anyone else will achieve the same results. 

While I take all reasonable care to ensure that the information I provide is accurate, relevant and up-to-date, I make no guarantees in this regard and disclaim any legal liability for any inaccuracy, incompleteness or error. If you find something that seems problematic, it would be very helpful if you let me know! 

I may modify the content provided on this website at any time, including altering or deleting it without notice. If there is ever such a case where I decide to end any membership programs or courses with lifetime access I will give you appropriate warning before removing content. 

Visitor Responsibilities

All information and/or advice given to you by myself should not take the place of any medical, legal or financial advice given to you by any qualified professional.  All sessions by me are not a substitute for medical, legal or financial advice.

All information is on this website and from your reading, course or session is subject to your own interpretation.

My readings are for entertainment purposes only.

Downloads

While I take every care to ensure my content is safe, I are not responsible for viruses or any other damage which might occur as a result of downloading material from my website. Please ensure that you maintain adequate internet security. 

External Links

I am not responsible for the content of any external sites that may be linked to my website.

Disclaimer for Services and products

There are a number of ways you may choose to work with me that are available to purchase or book through my website. The terms and conditions in this document apply to all of my services and products unless alternative terms are explicitly stated. 

I offer:

• Light School- A course to teach you how to reconnect with your own light codes

• Soul Purpose Readings

• Intuitive Light Healing- a combination of Reiki and light language

• Light language mentoring

• Light Code digital downloads

My intention in offering these services and products is to help with your spiritual development.

My Experience and Responsibility

I have over 10 years experience reading for others and energy work. I am attuned to Level 1 and 2 & 3A Usui Reiki, Ashati 1 and 2 and have undertaken a number spiritual and psychic development courses over the years.

My Responsibility

I take all reasonable care and due diligence, committing to best practice. 

Important Information

My readings are not here to tell you the future so please do not make life decisions based on my readings. Any energy work is never to be used instead of professional medical care.

My energy sessions are not therapy sessions or medical treatments or a substitute for therapy or medical treatments.

If any concerns should arise you should seek advice from a mental health professional or medical professional.

Waiver of Liability

As the user of this website/client you hereby release Victoria Pirini and the website victoriapirini.com from any or all liabilities or claims of whatever nature that may result from any reading, session or course.

Copyright

You may not copy or reproduce any part of my content without my written consent.

The content of this website and in all my courses is protected by copyright, with all rights reserved. 

Commercial exploitation of my content in any way that competes with my business is strictly prohibited. 

You are welcome to share blog posts or other publicly available content through social media, but you must provide a link back to this website. 

If you are a student participating in my training, course content may be printed or downloaded to a local hard disk for your personal and non-commercial use only. You must not provide extracts of any course content to anyone under any circumstances. 

Payment Terms

I accept PayPal, credit cards, Stripe and bank deposits.

I use third parties to take credit card and bank account information, there are PayPal and Stripe. I do not have access to your personal bank account and credit card details.

On the occasion that I may send you an invoice for payment it will be through PayPal and you will have 5 days to make payment.

I do offer payment plans on most of my services. This is set up through an automatic subscription through PayPal.

Delivery and Shipping

Currently all my services are recorded and sent to you via email. After making payment I will contact you to let you know an approximate time of when I will have your recording to you.

Appointment Policies

Change of appointments need to be made at least 24 hours before your appointment. If you do not turn up to your appointment you will not receive a refund and will need to re-book and make payment again.

Refund Policy & Consumer Guarantees

I do not offer a refund for change of mind so I encourage you to consider carefully whether this service is right for you before you make your booking or purchasing my course or artwork. 

In the case of an electronic download not loading correctly or not allowing you to download it I will fix it and send you through a new file free of charge if the issue is from my end.

If we have a call and the internet cuts out half- way through a call, or you are ill and unable to attend a scheduled meeting, or I am ill and unable to attend I will reschedule to a time that suits us both free of charge.

If you feel that there is any problem with my services, please let me know within 24 hours of receiving the session or 2 days of starting the course. I would rather know that you are unhappy so that I can address your concerns and try to find a mutually acceptable solution. 

I take my obligations under Australian Consumer Law seriously and am keen to hear if you have any problems. However, if there is a problem, my liability is strictly limited to: 

• replacing the goods or providing the services again; or
  

• if I am unable to do so within a reasonable time, paying the cost of having the relevant goods or services supplied to you again.
  

In the case of cancelling a subscription, membership, ongoing program or mentoring there will be no refund on what you have already paid. Any subscription or payment plan however will be cancelled so no further paymwill need to be made.

Dispute Resolution & Jurisdiction

• If either of us have any concerns arising out of these terms, your use of my website or my provision of products or services, we agree that we shall communicate with the intention of making a genuine effort to seek a win/win solution and resolve any dispute by negotiation and discussion.

• If we are unable to resolve a dispute by negotiation and discussion within 14 days, we agree to proceed to mediation with the assistance of an independent accredited mediator, seeking online dispute resolution or mediation by telephone if we are not both in Tasmania, Australia.

• The mediator is to be appointed by agreement between us or, failing agreement within twenty-one (21) days of the first notification of the dispute, the person initiating the dispute will seek the appointment of a dispute resolution professional by the Resolution Institute: https://www.resolution.institute/resolving-disputes/get-a-professional. The Resolution Institute Mediation Rules shall apply to the mediation and we agree to share the costs of mediation equally between us.

• We agree that neither of us will commence legal action until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted.”

• If there are concerns arising you can contact me by email vickipirini@gmail.com

• All information exchanged during this negotiation process or any subsequent dispute resolution process, shall be regarded as “without prejudice” communications for the purpose of settlement negotiations and shall be treated as confidential by everyone involved and their representatives, unless otherwise required by law. However, evidence that is independently admissible or discoverable shall not be rendered inadmissible or non-discoverable by virtue of its use during the dispute resolution process.

• The mediator is to be appointed by agreement between us or, failing agreement within 21 days of the negotiation period ending, the person initiating the dispute will seek the appointment of a dispute resolution professional by the President of the Law Society of Tasmania or similar neutral authority.

• We agree to share all the costs of mediation equally between us.

• We both agree that we shall not publicly or privately disparage each other or anyone connected with the other’s business, but rather shall act in good faith to refrain from any conduct or communication which might reasonably be expected to interfere with the business and/or personal interests of each other.”

• This agreement is subject to the governing law of Tasmania, Australia. Regardless of where you live in the world, you irrevocably agree that if the dispute resolution processes fail, the courts of Tasmania, and the Commonwealth of Australia, will have exclusive jurisdiction.